Call me now
You can now add a button to your website. When somebody clicks that button, they can put their number or Skype address in. The UCC will then directly and automatically call the website visitor on the number (or sip address) of the device he appointed and at the same time hunt for an agent with the proper skill and dials the caller to connect the two parties. All other functionalities, such as reporting and call recording are still available.
Add the button to your website or website page where a specific page can be a skill
Let your website visitor fill in their phone number or sip address
The website visitor will be called back immediately and at the same time an agent with the appropiate skill will be hunted